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  • Lessons from Retail

    Lessons from Retail

    Why is it that retailers have back-to-school sales starting in August? They know that clothing purchases are made 3-4 weeks immediately before the first day of school. (They also know that few customers will purchase clothing a mere day or two beforehand.) Stores make their buying decisions months in advance. [More]

  • Career Spin Doctor

    Career Spin Doctor

    Is the glass half-empty, or half-full? How you answer will usually brand you as an optimist or pessimist. But is one answer better than the other? Optimists usually are great at envisioning the possibilities, while pessimists can often spot risks well before they occur. Both personality types are critical to [More]

  • Serving Non-clients Profitably

    Serving Non-clients Profitably

    Every organization focuses on profit first, right? While this is true for the corporate world, it usually isn't true in the not-for-profit sector, nor in government. These organizations typically have many different stakeholders, including the communities they serve, donors, regulators, media, and special interest groups. And the goals of these [More]

  • Cut It Out

    Cut It Out

    Do you typically find yourself out of time? Have your colleagues - or your significant other - complained to you about not spending time on so-called priorities? It's amazing how quickly time flies, especially when we are invested in a task. And since time is absolutely not a renewable resource, [More]

  • White Space

    White Space

    Graphic designers know that if you have one element on the page, and lots of white space around it, the eye is drawn to that one element. Professional speakers know how to use a pause - silence - to emphasize a point. And musicians know that a break in the [More]

  • Summer Vacation

    Summer Vacation

    The months of July and August are special, as it is when many people traditionally take their vacations. But it is special for another reason as well: it is the half-way point of the year. And while we might prefer to be sipping lemonade at the beach, it is a [More]

  • Time is of the Essence

    Time is of the Essence

    Have you ever booked a meeting with others, only to have them show up late? Or started a meeting, only to have some of the participants spend half the time checking their Smartphones? Or watched as a few attendees leave early because of other commitments? Putting aside the rudeness of [More]

  • Embrace and Extend

    Embrace and Extend

    How often have you been in a meeting, and felt that your colleagues' ideas were... poor? The natural reaction is to argue the point, shut them down, and then present your own solution. Yet if you do this, you will not see any support for your ideas, either during the [More]

  • Indie Book Award Winner

    Indie Book Award Winner

    Some great news: The Indie Book Awards has named Personal Balance Sheet by Randall Craig a Gold Medal Winner in the Career category. It was also named one of the top Business books of the year. The Next Generation Indie Book Awards is one of the most prestigious American book [More]

  • Built for it

    Built for it

    Recently I was watching a roofer hauling heavy materials up and down a ladder. A neighbor, also watching, commented that the roofer was built for his job - he was built for it. What is "it", and how do you build yourself for it? Stripped to the essence, these are [More]

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