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Randall’s weekly perspective, rants, provocative questions, innovative models and responses to current thinking.

  • A Web Page Call to Action (CTA)

    A Web Page Call to Action (CTA)

    Taking a step back, why do people land on a particular web page? Likely it is because they were searching on Google, and clicked through to a particular page. Or perhaps they clicked a link, be it from an advertisement, a link on Social Media, an email, a QR code, [More]

  • Moving your Community From Facebook to your Own Platform

    Moving your Community From Facebook to your Own Platform

    But you now have a growing concern that Facebook will eventually make a change that will trash – or at least significantly stunt – your business model. Or worse, that your community will leave due to their alarm over Facebook's profiling activities and disregard for privacy. Then there is your [More]

  • Two Approaches to Developing Thought Leadership Focus

    Two Approaches to Developing Thought Leadership Focus

    After all, a well-known expression is that you "get rich in the niche", suggesting that if you do not have exceptional focus, you will never develop the reputation – or the riches – for being known as an expert in anything. When you have two distinct areas of expertise, this [More]

  • Using Inbound Marketing Content in an Outbound Marketing Strategy

    Using Inbound Marketing Content in an Outbound Marketing Strategy

    The answer is unreservedly yes. But it takes some thinking, both in the original creation of the content, and how it will eventually be used. Most marketers understand how a web-based lead magnet works: Provide something of value (an eBook, Whitepaper, assessment, etc) for free, but require the web user [More]

  • Nine Digital Transformation Thought-Starters

    Nine Digital Transformation Thought-Starters

    One of the more powerful ways to make sure that any transformation effort actually does drive ROI is to use a powerful analytical process: Journey Mapping. Yet even when doing this, Journey Mapping often stops short of driving real opportunity. Here are nine journey mapping thought-starters that can help focus [More]

  • Email Lead Magnets

    Email Lead Magnets

    Supposedly, the lead magnet will "attract" leads-a-plenty, all of whom are waiting for your sales call to follow-up. The reality is that while the concept is good, the value of these lead magnets has been steadily decreasing, while the follow-up sales calls have become increasingly strident. Beyond the obvious of [More]

  • Building Trust with Marketing Automation for Lead Magnets

    Building Trust with Marketing Automation for Lead Magnets

    In case this is completely new to you, "Funnel 101" for lead magnets can be simplified to three steps: A prospect downloads your lead magnet - they're now in your funnel. You send them stuff. Then they buy. Or, if you're in the B2B world, you have an interaction or [More]

  • Killing the Trust Killers

    Killing the Trust Killers

    Unnecessary web and app trackers: Minimize the use of the trackers, and when they are used, only request the absolute minimum of data that you need. Step one is to see what is embedded. Location tracking: Does your corporate app or website REALLY need to know the location of your [More]

  • Social Influencer Measurement Platform

    Social Influencer Measurement Platform

    Yet if influence is so important, why not put these into the hopper, and come up with a score? The higher your score, the higher your influence. It turns out that a number of companies have done precisely that. The now-defunct Klout (and Kred) tried and failed, but there are [More]

  • What Digital Transformation is Not

    What Digital Transformation is Not

    Define it too narrowly, then opportunity is lost. Define it too widely, then nothing gets done. From our perspective, the definition of Digital Transformation starts at strategy... but perhaps not exactly how you might expect. In the olden days, an organization's strategy was set, followed by various functional areas setting [More]

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  • Patrick Ferrier

    Patrick Ferrier

    President McGraw-Hill Ryerson Higher Ed

    Randall is a perceptive, highly innovative thinker with an acute awareness of the fundamental principles of business and a sincere curiosity in the promise of technology and how it can improve the human condition.

  • Bob Coffey

    Bob Coffey

    Vice Chair (ret'd) KPMG

    A top number one communicator and visionary with excellent skills and technical knowledge. I can recommend Randall without reservation.

  • Adrian Davis

    Adrian Davis

    President Whetstone Inc.

    Randall is a strategic thinker, analytical, and personal. He possesses intellectual muscle, a commitment to optimum outcomes and high integrity - I highly recommend him. Randall is first class!

  • Patrick Ferrier

    Patrick Ferrier

    President McGraw-Hill Ryerson Higher Ed

    Randall is a perceptive, highly innovative thinker with an acute awareness of the fundamental principles of business and a sincere curiosity in the promise of technology and how it can improve the human condition.

  • Bob Coffey

    Bob Coffey

    Vice Chair (ret'd) KPMG

    A top number one communicator and visionary with excellent skills and technical knowledge. I can recommend Randall without reservation.

  • Adrian Davis

    Adrian Davis

    President Whetstone Inc.

    Randall is a strategic thinker, analytical, and personal. He possesses intellectual muscle, a commitment to optimum outcomes and high integrity - I highly recommend him. Randall is first class!

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