Nobody likes the odds in a lottery, but when you apply for a new role or pitch a new opportunity, sometimes it feels like you're buying a ticket for one. When you put your name in the hat, you do so with 1000 others. Get through the screener and your [More]
For the best investors, each potential investment requires a prospectus or annual report. For the best business managers, each new initiative requires a business case. For the best project managers, each project requires a project charter. The purpose of these documents is to list the benefits, identify the costs, define [More]
If you are in a meeting, and the speaker seems to be repeating themselves, is it their fault... or yours? While it is true that communication is tough, could it be that they are repeating themselves because they "see" that you aren't listening? They reason - sometimes subconsciously - that [More]
Have you ever met someone who doesn't give you a straight answer? Do they have a way of saying things that leave doubt in your mind about whether they will deliver on their promises? When this happens, listen to their words carefully: they often will use conditional words to express [More]
Ask any mountain climber - the surest way to the top of the peak is a very simple recipe: put one foot in front of the other. And then do it again. This very simple formula is no different for those looking in advancing their professional success. Education: Most of [More]
If you're like most people, you'd much prefer to write your resume than your obituary. Resumes help you get that new role, while obituaries are relatively... final. Nevertheless, writing your own obituary is a great exercise: it helps you define how you will be remembered by your colleagues, friends, and [More]
When a customer calls, do you rush to meet their needs? When you check into a hotel, do you expect prompt, courteous service? When you drive your car, do you always take the shortest routes - at the fastest speeds? And when you do a great job, do you want [More]
While some might disagree, the truth is - especially when you are pitching for a role - that your boss (or the prospective client) doesn't care about you. They only care about how you can solve their problems. In fact, the only way that you will get chosen for the [More]
Remember your first day at school, after a long summer holiday? You looked forward to seeing friends again, while at the same time felt sad about leaving the summer behind. However you felt back then, today many people use the summer more actively, and also to explore professional and personal [More]
If you were to write a book on your professional expertise, what would you call it? If you're not exactly sure, then you're not alone. In a certain sense, many of us go through our entire careers like a book without a title. Or a book with a poor title. [More]
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