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Go-to Guy

by Randall Craig on March 11, 2008

Filed in: Blog, Make It Happen Tipsheet, Management,

Tagged as: , , ,

Is there one person at your workplace who everyone knows can solve just about any problem? Is there one person that your manager goes to when they need to get something done? This person has a title: the Go-to Guy. It doesn’t matter what the task – big, small, clerical, managerial, easy, or tough – the Go-to Guy gets it done. Are you that person?

What is the secret to becoming a Go-to Guy? The secret is there is no secret – just common sense:

  • When asked to take on a task, say yes – and then figure out how it can be done.
  • Deliver on your promises – consistently.
  • Have a positive attitude.

Not surprisingly, these are the same basic attributes that will contribute to your success throughout your career. If people aren’t asking for your help, they may see you more as the Stay-away-from Guy.

This week’s action item: Decide that you will answer each request for assistance with a positive “leave it to me” – instead of “I don’t think I can help.” To kick-start the process, be pro-active: ask your colleagues and managers if you can take care of one of their tasks. Becoming a Go-to Guy isn’t just about solving other’s problems, it is about putting yourself in a position to develop new skills, stronger relationships, and wider job experiences.

Note: The Make It Happen Tipsheet is also available by email. Go to to register.

Randall Craig

@RandallCraig (follow me)



Randall has been advising on Web and Social Strategy since 1994 when he put the Toronto Star online, the Globe and Mail's GlobeInvestor/Globefund, several financial institutions, and about 100+ other major organizations. He is the author of seven books, including the recently released "Everything Guide to Starting an Online Business", and speaks across North America on Social Media and Web Strategy. More at and

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