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Communication

  • Performance Prep

    Performance Prep

    A pilot does a pre-flight check. Musicians tune their instruments. Radio announcers do a sound check. But what type of prep do you do before your performance? Your performance can be anything from going to work every day, to a keynote speech, to an important sales call, to delivering a [More]

  • Gadget collection [updated]

    Gadget collection [updated]

    Times have changed indeed!  This post was originally written in 2008 - eons ago in tech terms.  Enjoy the quick look-see into the past, along with my current editorial comments... In a departure from my usual analysis and perspective, I thought that I would comment on some of the most [More]

  • Holding Attention

    Holding Attention

    Have you ever had the feeling that the person you are speaking to really wasn't paying attention to your conversation? Maybe they are pre-occupied with a personal matter? Or they might not care about your message (or about you)? Or perhaps they are focused on an impending deadline? Whatever the [More]

  • Dr. No

    Dr. No

    It can't be done. We'll look bad if it doesn't work. We've tried it and it didn't work. So-and-so said that we shouldn't do it. That's not the way we do it here. That's not your job. That's not my job. You'll tick off so-and-so if you do it. You'll [More]

  • Giving Credit

    Giving Credit

    Doesn't it feel good when someone recognizes the great work that you do each day? And conversely, doesn't it feel awful when your faults are publicly exposed? Too often, we jump on the "fault" bandwagon, and don't give credit to others for the great things that they do. Yet, there [More]

  • Proofreading Makes Perfect

    Proofreading Makes Perfect

    I recently met two very different people: a young man from a small town with an incomplete education, and a senior executive from the big city. In both cases, they sought out education as a way to improve their value, and as a result, their professional success. The young person [More]

  • Notworking

    Notworking

    How much time have you "invested" in networking within Social Media sites such as LinkedIn or Facebook? While some people merely respond to connection requests, others are practically addicted. There is a preconception that networking is your connection to your contacts. While partly true, networking is really the positive act [More]

  • Small Things Matter

    Small Things Matter

    Have you ever had a meeting with your colleagues, or perhaps a client or prospect, and it didn't go as well as you thought it would? If so, you're not alone. While we all like to focus on the content of what we say, one thing will often get in [More]

  • Speed meeting

    Speed meeting

    Does every meeting you attend need to feel like a marathon? Sometimes yes, but most of the time, meetings drag on inappropriately - or at least they seem to. How quickly can you finish a meeting? If it is scheduled for 30 minutes, can you get it done in 20? [More]

  • Think Different

    Think Different

    Have you ever been in a situation where you answered someone's question, and you're sure that they didn't "get" your answer? Or have you tried to explain an issue to a work colleague - and all you get is a blank stare? When this happens, you may think that the [More]

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