If you are in the profession of sales, and your key contact at a client quits, is this a good thing or a bad thing? If your boss moves to another department or a division, is this a good thing or a bad thing?

Both of these situations are full of risk. Your new manager may decide that they don’t like what you’re doing – or that they just don’t like you. You suddenly have no credibility beyond your title and job description, and will have to prove yourself all over again. If you don’t perform, you may even find yourself out of a job!

On the other hand, these situations are great opportunities.

• The opportunity to “convert” your old manager or client contact into a mentor, coach, and great reference.
• The opportunity to start afresh with your new manager or client contact, possibly even changing some of your responsibilities.
• The opportunity to be pulled by your old manager into their new group, or to pick up a new client when your old contact calls for help.

Earning the trust of your new manager or client contact is a key skill that gets better with practice. And earning the trust of those around you yields results well beyond the workplace.

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