The Cubans we met were super-friendly, happy, and entrepreneurial. The culture was replete with amazing music, history, architecture, and national pride. And the beaches were amongst the best in the world. The country, however, is literally cut off from much of the western world, largely because of the remnants of [More]
In the traditional channels, there have long been built-in checks-and-balances to prevent abuse. With so few TV and Radio stations, newspapers, and magazines, these channels developed policies for who they would accept as an advertiser. And as journalists, their reporting was both objective and fact-checked. It was hard for fringe [More]
In the olden days, domain names were easy. Take your brand, add dot com (as in www.RandallCraig.com) and you're done. Those of us who didn't want to fight the squatters also registered the dot net and dot org versions: www.RandallCraig.net, www.RandallCraig.org. And of course, you might want to register your [More]
What is the difference between a successful marketing campaign and an unsuccessful one? Yes, ROI is certainly the standard answer, but it is also completely insufficient. A single marketing campaign is not very different than a car going uphill, battling gravity, with a driver giving a single pump of the [More]
Look into your inbox, and you'll see emails that others have sent to you. Look more closely though, and you'll see three types. From a marketer's perspective, each has its own place, and each has its own purpose. Used incorrectly, they often will have the opposite impact: annoyance, disengagement, unsubscribes, [More]
How do you know the "right" amount of Social Media? Too little Social Media is like spitting into the wind: no traction and no impact. It also leads to discouragement: if the efforts are not making a difference, then why bother at all? On the other hand, too much Social [More]
How is your content planning for the year coming along? Or, perhaps the plan is in place, but you are now looking at a blank page, with an old-fashioned case of writer's block. Fear not, as we have collected the top ten posts on content creation and inbound marketing. Blog [More]
How fast can you "consume" content? Or better yet, how quickly can you scan it? Likely pretty quickly, if you are reading. Since most people consume by scanning - not reading - experienced bloggers (and website writers) understand the need to chunk content into smaller bits: Headings and subheadings Short [More]
What have been the most transformational marketing innovations in society? TV and Direct mail/database marketing rank up there. Email, the web, and social media also do. And so does mobile - but why? It is too easy to think of mobile as nothing more than a small screen. Web designers [More]
The phone rings or an email arrives (or a Twitter direct message appears) from a journalist, asking for your opinion on a particular topic. What should you do? a) Panic b) Answer their questions c) ??? Journalists are half sleuth/half expert communicator: they are paid to find out what is [More]
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