by Randall CraigFiled in: Blog, CRM, Data, Make It Happen TipsheetTagged as: Decision Making, Digital Strategy
One of the holy grails of big data is “the portal” (also known as “the dashboard”): there is transparency, timeliness, and nifty graphics that expose never-before-seen insights. For those with the swankiest implementations, data is even personalized: depending on your level and your functional responsibilities: what you see is precisely what you need. (We’re assuming that most organizations have at least something online that tracks OKRs/KPIs/other data/etc.)
So two tough questions for those who think that the job is done once it is set up: Is the implementation of a dashboard also the end of thoughtful analytics? Is it the beginning of the worst kind of management complacency?
Consider the arguments:
When was the last time your organization re-looked at your data portals/dashboards? Or perhaps, you don’t even have one? This week, start from scratch, and for several key roles, sketch out what would make a difference if it were available. And if you have some extra time, make three versions: minimum, standard, and enhanced.
Data insight: It’s not necessary to do everything all at once, and there are many tools (Tableau, for one), that make data access and visualization relatively easy to do.
Strategy Insight: In our CPD offering “Translating Strategy to Tactics, then Tactics to Execution”, we note that the portal/dashboard is really just a tool that provides visibility and transparency. Too often, the focus is on the TOOL, and not how it can be used to achieve a greater purpose (which is all about translating strategy to tactics, and then execution.)
Related post: CRM Fundamentals to Build your Business
Upskill your team: Browse 75+ professional development topics
See Randall in action: Browse topical Q&A interviews with Randall on leadership and strategy topics
Build your leadership skills with a self-paced course: Browse our library of self-paced courses
Does this topic resonate? Reach out to Randall: he can present it to your group. (More presentation topics) Download Randall’s professional credentials: Speaker credentials one-sheet or Management Advisory credentials.
Content Authenticity Statement: 100% original content: no AI was used in creating this content.
Connect with Randall on LinkedIn. Follow the Braintrust Professional Institute. Check out our YouTube videos. Learn more on the Braintrust Professional Institute website.
Each week, get Randall’s 60-second action-oriented insights on building your business. Curious? Read 600+ past articles.
If you are interested in receiving these each week (there is no cost), fill in your name and address below.
Δ
Contact us for more on Randall’s topics, availability, and audience fit.