Here are fourteen: Unnecessary web and app trackers: These ostensibly exist to allow better evaluation of marketing effectiveness at the macro level, and user behavior at the micro level. But as privacy — and transparency — are becoming more important with individuals (and regulators), these trackers are quickly being seen [More]
Dark patterns rely on a strong understanding of human psychology and online behavior to shuttle people along a path, usually with an unexpected outcome. Two examples come to mind. When one registers a domain name, there is usually a price attached to it, usually about $15. But on the way [More]
While these thoughts may occur with some successful leaders, there are also some people who truly are fake. The question is how to tell the difference. An exceptionally useful filter are the Ten Tests of Thought Leadership*, but there are several other tell-tale signs to watch out for: The ratio [More]
I would like to suggest another definition: Trust is the currency of transactions. Or said another way, at every touchpoint — for every transaction and for every interaction — trust either increases or decreases. Consider these scenarios: Scenario one: Someone you barely know asks you for a favor. When this [More]
Not sure of the weather? Check Google. Need directions? Check Google. Currency exchange rates. Ditto. Definition of an unfamiliar word? Google. The credibility of a particular person? Yes, Google. When someone wants to understand more about you, Google can provide an interesting, and supposedly unbiased perspective. Unpacking the Google test [More]
I was talking to someone at a conference who had seen a presentation I had done on digital strategy, when he said that he, too, was a digital strategy thought leader. I was looking forward to finding out his background, so asked what he'd done before: he said that he [More]
One of today's mistaken beliefs is that traditional media (e.g. TV, radio, newspapers, and magazines) have no value. While it is true that they have lost readers and viewers, and that without their audiences, that ad revenues have also continued to slide. For most people, traditional media still has both [More]
How you answer that question is a function of your age. If you asked your parents or grandparents, it would likely be 20-50 people, which would include their family, friends, and work colleagues. If you grew up in the 1970s to 1990s, it would be much larger -- maybe 500. [More]
While it is true that writing and speaking are both individual skills, this test isn't really a question of evaluating those skills. After all, sadly, "everyone" writes and speaks. The value of the test comes from two separate sources: 1) Third-party validation: To get a book published by a traditional [More]
Your title is an important signal to the marketplace. It describes your responsibilities as well as your scope of authority. But what is the connection to thought leadership? Unless the title is directly tied to your expertise ("Chief Science Officer", for example), there is absolutely no connection to thought leadership, [More]
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