by Randall CraigFiled in: Blog, CRM, Make It Happen Tipsheet, TechnologyTagged as: CRM, Technology
CRM (Client Relationship Management) systems are known for two things: the promise of driving sales, and the almost inevitable disastrous implementation. And the same is often true of other big tech projects. But does this really have to be the case?
Here are 12 key items that can make a difference between a successful implementation… or a costly mistake:
With some minor changes, this framework can be used to implement just about any technology project. This week, consider your latest project: what is missing from this list? And is it too late to retrofit that missing piece?
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