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  • Killing the Trust Killers

    Killing the Trust Killers

    Unnecessary web and app trackers: Minimize the use of the trackers, and when they are used, only request the absolute minimum of data that you need. Step one is to see what is embedded. Location tracking: Does your corporate app or website REALLY need to know the location of your [More]

  • What Digital Transformation is Not

    What Digital Transformation is Not

    Define it too narrowly, then opportunity is lost. Define it too widely, then nothing gets done. From our perspective, the definition of Digital Transformation starts at strategy... but perhaps not exactly how you might expect. In the olden days, an organization's strategy was set, followed by various functional areas setting [More]

  • 30 Elements of Digital Transformation

    30 Elements of Digital Transformation

    Strategic elements An up-to-date strategic plan, that has been informed by the possibilities of transformation. Board and leadership using the same digital vocabulary and models. A review of the possibility of providing web-based shared service capability for peers, downstream, and upstream partners. (eg. "business ecosystem" thinking) A review of the [More]

  • Is the SaaS Grass Greener on the Other Side of the Fence?

    Is the SaaS Grass Greener on the Other Side of the Fence?

    Unfortunately, this type of change is not without some work. Consider the following: The machinery of your organization, from marketing, to sales, to finance, to operations are tuned into your legacy model. The operative question will always be how must each of these change in a SaaS business? The people [More]

  • Digital Transformation vs Continuous Improvement

    Digital Transformation vs Continuous Improvement

    Yet are there other, perhaps less transformative opportunities, that are sometimes overlooked? Instead of a transformation strategy, can an evolutionary one, focused on continuous improvement and digital opportunity, also move the needle, at least part way? The answer is a resounding yes. Here are four questions that can uncover these [More]

  • Digital Transformation: 13 Reality-Check Questions

    Digital Transformation: 13 Reality-Check Questions

    If so, you're not alone. Here are 13 reality-check questions that should form part of any digital transformation initiative. Do you use an old-style email blast service, such as Constant Contact or Mailchimp? If so, then they will be subscribed to a “list.” A more strategic approach is to use [More]

  • Digital Transformation Strategy: Transformation to SAAS

    Digital Transformation Strategy: Transformation to SAAS

    Here are four steps to begin the process: 1. Define your "as a service": At one time, it only meant software. It may have been an API (applications programming interface), a webhook, plug-in, a website, or some other mechanism that provided metered functionality, either to another application, or to a [More]

  • When You Get Hacked

    When You Get Hacked

    While every situation is different, these action points will help you both recover… and reduce the risk going forward. Use this list as a checklist for when it happens, or as the basis for a plan you put together in advance.• Immediately change all of your passwords to strong passwords, [More]

  • ChatGPT Prompt Strategy

    ChatGPT Prompt Strategy

    One of the most profound changes in the area of content creation is Generative AI (eg. ChatGPT, Bard, Copilot, etc.). Ask a question, and it will answer. Ask a second question, and it answers, remembering the context of the first. These tools are incredibly powerful, and can cut content development [More]

  • Six Tough AI Questions

    Six Tough AI Questions

    Unfortunately, jumping on the AI bandwagon without asking some important questions — and exploring the important answers - can expose your business to unexpected risk. Here are six AI reality check questions: Where do you focus your AI experimentation to get the fastest ROI? Are you using a centralized approach, [More]

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