Why do some people have tremendous professional success, and others don't? It might be convenient to point to their superior intellect, drive, positive attitude, or just plain luck - none of which you feel you have. But often their success comes from a source far more mundane: they try harder. [More]
If you could make one - and only one - phone call to improve your professional success, who would it be to? And what would you say? If you could arrange one - and only one - meeting, who would you call? And what would you say? Would the call [More]
Several years ago. I decided to change my voice message to one that ended with an enthusiastic "Have a Great Day". Soon afterward, something funny started happening. When clients and colleagues left messages, they invariably ended with "Have a Great Day" too! This got me thinking about how something as [More]
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