No CEO wants to be known as a hypocrite. But unfortunately, many are precisely that - here's why. There is an interesting conundrum that many companies face when expanding beyond their borders. A key reason for their success at home has been that they could take advantage of the homegrown [More]
My recent trip to India has once again sensitized me to an assumption that writers and speakers too often make: that everyone understands what you mean to say. This is absolutely not the case. Test yourself - what do the following three words mean? Flyover, Subway, and Removalist. If you [More]
In a land where lane markings are ignored at best, as each vehicle (autorickshaw, car, motorcycle or truck) approaches from the side or rear, they honk their horns as if to say, "I'm here". The response is a quick honk back, "I heard you", to which the passing vehicle will [More]
Have you ever been in a situation where you answered someone's question, and you're sure that they didn't "get" your answer? Or have you tried to explain an issue to a work colleague - and all you get is a blank stare? When this happens, you may think that the [More]
I once worked for a brilliant leader... whose mother tongue wasn't English. To my horror, I discovered that he didn't always understand every word that I spoke or wrote. With increased diversity and a more global business environment, expect this to happen more and more frequently. The challenge selling a [More]
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