From augmented reality to social-CRM integration to machine learning and AI, new technologies are changing the competitive landscape.

At the same time, pressure to cut costs, deliver greater value, and be more responsive are forcing organizations – and leaders – to work far differently than before.  All of this is happening in an environment of increased cynicism about technology, while government are increasingly flexing their legislative muscles.  Enter Digital Transformation.

Or… is the great “movement” to digital being driven by software vendors eager for sales, self-interested consultants, and the likes of Facebook and Twitter?  Is all of this focus on digital transformation just a fad or a phase, much like the many management slogans that appear, cause a ruckus, and then eventually disappear? 

In this presentation, Randall gives a reality check, and describes what is really necessary to retool to differentiate, connect, and engage.

Every presentation can be delivered as a keynote, workshop, virtual presentation, roundtable, or master class.

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The presentation will also be customized for your audience:  Associations, Large enterprise, Independent business, Associations and not-for-profits.

Depending on your particular needs, this presentation can include an entire range of specific content:  The case for transformation; Different models of transformation, Engaging the organization, Cost-driven vs opportunity-driven transformation, Disruption, Trust, Where to start, mistakes, New technologies, Building trust. (And more – this is a very dynamic field.)