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It’s not celebrated widely, but in August 2011 (August 6th actually) the world wide web turned twenty. From humble beginnings, this “child” has revolutionized the world in no less a transformational way than the industrial revolution a century earlier.

Think about what didn’t exist in 1991:

eCommerce, eBay, ezines, online newspapers, Wikipedia, iphones, ipads, itunes, Facebook, YouTube, LinkedIn, web banking, Instant Messenger, Hotmail and  Hard as it it is to believe, Google also didn’t exist back then…even as an idea.

And during this same time, think of what has fundamentally changed or disappeared:

Telex, fax machines, catalogs, newspapers, record stores, paper encyclopedias, long distance phone rates, record players, want ads and phone books.

This week’s action plan: It’s impossible to know what the next disruptive force in the market will be, but it is highly likely we won’t have to wait a century to see it. The most important skills in our fast-paced world? Intellectual flexibility, coupled with curiosity and a willingness to embrace change – not merely accept it. This week, let go of the old, and leave space for the new.

Note: The Make It Happen Tipsheet is also available by email. Go to to register.

Randall Craig

@RandallCraig (follow me)


Not Yet

by Randall Craig on April 7, 2009

Filed in: Blog, Communication, Make It Happen Tipsheet, Networking, New Job, Promotion

Tagged as: , ,

Have you ever been asked whether you had a particular skill, and struggled to answer when the answer is clearly “no”?

While no one appreciates spin, there are a number of ways to answer, each with a unique nuance:

Answer: Yes: If you are part of the Fake it ’til you make it school of thought, go right ahead and answer “yes”. For everyone else, this is lying; when you are found out, your credibility takes a hit, you could be fired, or worse.Answer: Somewhat Related: This approach acknowledges that you have some experience in a related field, or at least some theoretical knowledge of the area. If this is your answer, then you must clarify what you mean with examples and evidence.

Answer: No: This direct approach speaks to your honesty and integrity. Yet, it is so absolute that it doesn’t acknowledge any of your complementary skills, ability to learn, or your future intentions.

Answer: Not Yet: In this approach, you acknowledge that you don’t have a particular skill, but provide evidence that you have the skills and the motivation to learn it.

Of course, how you answer also depends on the context, and the strength of your relationship with the person asking the question. The better you know them, the more nuanced your answer can be. If they don’t know you well, the more nuanced your answer, the more it sounds like bad spin.

This week’s action item: If you answered “Not Yet” to anyone during the last few weeks, commit to actually start the activity that will allow you to answer “Yes”. Not only will you feel better about completing your commitment, but you will be improving your value at the same time.

Note: The Make It Happen Tipsheet is also available by email. Go to to register.

Randall Craig

@RandallCraig (follow me)


Networking Three-Step

by Randall Craig June 5, 2007

Networking is probably the most important skill you can learn. It can help you find a job, get promoted, sell more stuff – and even find your spouse. Yet this key skill usually isn’t even taught in school. At its core, networking is actually very simple: it is the process of developing new relationships and […]

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