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  • Eye of the Beholder

    Eye of the Beholder

    Have you ever been completely "ticked" by something you read? When this happens, you often feel defensive: How can they say that? It doesn't apply to me! At other times, your reaction is more aggressive: you lash out in anger. You malign the sender. Or worse. If yesterday's email world [More]

  • Alternative options

    Alternative options

    At any point in your life, have you ever found yourself backed into a corner, uncertain how you were going to proceed? It may have been a tough client, a project gone awry, a personal relationship gone sour, or maybe a financial crisis. When this happens, there are a number [More]

  • Just Ask

    Just Ask

    We ask others for things all of the time: on the job, with our families, and in the community. Yet, we aren't always met with the response we want. How can we improve our odds?  Here are four suggestions: 1) Ask for something specific. If people don't know exactly what [More]

  • Flexibility of style

    Flexibility of style

    Are you ambitious and push everyone to reach your goals? Or are you analytical, reviewing all of the implications and details before you take action? Or are you an emotional decision-maker, deciding what to do based on your gut feeling? How you define your style, however, is completely irrelevant: your [More]


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