My recent trip to India has once again sensitized me to an assumption that writers and speakers too often make: that everyone understands what you mean to say. This is absolutely not the case. Test yourself - what do the following three words mean? Flyover, Subway, and Removalist. If you [More]
I once worked for a brilliant leader... whose mother tongue wasn't English. To my horror, I discovered that he didn't always understand every word that I spoke or wrote. With increased diversity and a more global business environment, expect this to happen more and more frequently. The challenge selling a [More]
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