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  • Viewpoint: 47 Tough Social Media Questions

    Viewpoint: 47 Tough Social Media Questions

    Do you have the feeling that many digital - and specifically Social Media - investments have not really paid out? That there is a lot of expensive wheel-spinning, and very little in the way of tangible results? With all of the fluff being written on the topic, it isn't surprising [More]

  • The Long Game

    The Long Game

    I recently spoke at an event filled with undergraduate business school students. Before heading to the podium, I talked to a student who was to address the group after me; his topic was how to be hired as an Investment Banker. I wished him luck, and asked how he learned [More]

  • Thinking inside the box

    Thinking inside the box

    After a seminar I recently delivered, I was approached by two undergraduate business students and asked if I could give them some advice. They hoped to get into consulting, and wanted me to suggest the "best" courses they should take over the next two years. I gave them some ideas, [More]

  • Sweat the Small Stuff

    Sweat the Small Stuff

    Several years ago. I decided to change my voice message to one that ended with an enthusiastic "Have a Great Day". Soon afterward, something funny started happening. When clients and colleagues left messages, they invariably ended with "Have a Great Day" too! This got me thinking about how something as [More]


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