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Digital Strategy

  • Real World or Digital

    Real World or Digital

    Despite the near ubiquity of Social Media, you can't say hello to your Starbucks barista there.  Putting aside Zoom, which isn't Social Media anyway, you can't see your team's body language during a meeting.  You can't celebrate with friends and family in real-time.  Everything seems to be in 2D - [More]

  • 17 Ways to Reduce Engagement

    17 Ways to Reduce Engagement

    Is Engagement at the center of your digital strategy? Likely yes.  But is it possible that you are working at cross-purposes, spending time and resources on negative activities that actually result in disengagement?  If so, you're not alone. Use this post as a checklist: how many of these seventeen negative [More]

  • Blogging at the Intersection of Relevance

    Blogging at the Intersection of Relevance

    How often do you read a blog post that was just not relevant?  Or from the blog writer's perspective, how do you make sure that your content is relevant, makes a difference, and achieves its objectives? At a high level, there are three key steps that need to take place: [More]

  • Cutting Through the Digital Clutter

    Cutting Through the Digital Clutter

    How much spam do you get in your email box each day?  Probably too much.  How many Social Media "updates" do you read each day?  Probably too many.  And how relevant are they?  Not. In the past, the challenge that marketers faced - cutting through the clutter - was solved [More]

  • Social Media Slimming Down: Costly or Gone

    Social Media Slimming Down: Costly or Gone

    There is no question that LinkedIn is one of the most powerful networking platforms around. It connects, credentializes, and recruits. It provides a glimpse into the professional lives of those we know, and those we want to know. But it has been providing less, and less, and less. Consider the [More]

  • Stealing Ideas and Social Media

    Stealing Ideas and Social Media

    In grade one, we were told no cheating. In grade six or seven, we learned about plagiarism. By high school, we learned about citations, attribution, and the importance of quoting the source. But in today's digital world, have these rules changed?  Sadly, there seems to be a range of experience [More]

  • Looking for growth: Back to basics

    Looking for growth: Back to basics

    Looking to grow your organization?  If so, a key question is this:  Where are all of the "new" zip codes?  The ones that live in different sectors and geographies?  The ones who come from different cultural backgrounds and different generations?  The first-time bums in seats? One thing is for sure:  [More]

  • Content Creation:  Idea seeding

    Content Creation: Idea seeding

    Have you ever spent time staring at your blank screen, wondering what your next blog post should be about, then staring at the clock, stressing about the looming deadline.  While it's tempting to think of this problem as writer's block, it is really a question of process gone wrong.  (Or [More]

  • An Optimal Twitter Schedule

    An Optimal Twitter Schedule

    After participating in a recent panel discussion, I was approached by David Shlagbaum, a senior partner in a downtown law firm.  He reminded me of a lunch we shared, where he had asked me how often he should tweet.  I responded "David, do you see that bus outside?"  He did.  [More]

  • Seven Reasons to Skip Social Media

    Seven Reasons to Skip Social Media

    If you read anything, anywhere about marketing, sales, customer service, recruiting, IT, or executive leadership, you can't help but notice that Social Media seems to have become mandatory – full stop. But are there circumstances where it makes sense NOT to use Social Media?  Where turning down the volume on [More]


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