Did this out-of-place headline really capture your attention? If you are a frequent reader of my material, you probably recognize that this is not the type of headline that you will usually find. I've written many times about how organizations (and individuals) compete on the Price-Expertise-Trust spectrum, and that Trust [More]
If you are an American, you know precisely all about Black Friday: it is when herds of people get up early, head to the stores (usually online these days). It occurs the shopping day on the Friday following Thanksgiving. If you live outside of the United States, you probably have [More]
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