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Social Media

  • Twitter Strategy, Take Three

    Twitter Strategy, Take Three

    "Blogs are like articles that people can comment on.  YouTube is like TV, but with voting."  But what about Twitter? Many are not yet convinced that Twitter makes sense to them. (Or that Twitter makes sense at all.) What are the arguments for adopting Twitter - at least at some [More]

  • Built for it

    Built for it

    Both are athletic.  But one is built for football, and the other is built for ballet. Just the thought of one doing the other's job is ridiculous: they would either be crushed, or laughed off the stage.  Both know it, and they figured out quite early in their lives where [More]

  • Viewpoint: The End of Social Media

    Viewpoint: The End of Social Media

    Here's a bold prediction: The End of Social Media. Yes, despite the success of the Twitter IPO, and before that, Facebook's public offering, and after that, the fight over TikTok, the initial promise of social media is quickly moving to its end. Consider the evidence: Over a billion users on [More]

  • Lipstick on a Pig: Is this the new Social Media?

    Lipstick on a Pig: Is this the new Social Media?

    You may be one of those unlucky individuals who cannot "do" any social media at work. Not because you don't know how, or don't want to, but because your workplace policy prevents you from doing so. Or the regulatory compliance environment means that social media is off-limits. Or you're just [More]

  • Selling Products using Social Media

    Selling Products using Social Media

    Forget likes, shares, retweets, and comments: how can you use Social Media to actually sell products?  (Here's a post on selling services.) To do so effectively means understanding two key concepts: the funnel, and conversion.  The funnel refers to the process that prospects go through before they actually put down [More]

  • Four Steps from Social Strategy to Successful Sales

    Four Steps from Social Strategy to Successful Sales

    With all of the wheel-spinning and effort spent on social media, wouldn't it be nice to actually use it to grow sales? Not improve awareness, develop the brand, help with marketing, or "continue the conversation". But actually sell. Here are four ways that social media can be use to sell [More]

  • Time for a Twitter Wall? (Part Two)

    Time for a Twitter Wall? (Part Two)

    Looking for the fine print on successfully using Twitter/Chat at your event?  Here is Part two:  [Read part one] 1) Choose a hashtag:  Choosing a unique hashtag is critical; if you choose one that another organization is using, then their comments will be mixed in with yours.  CAFE, for example, [More]

  • Time for a Twitter Wall? Or Chat?

    Time for a Twitter Wall? Or Chat?

    You've decided - or you've been told - that it is time that your meeting incorporates Twitter.  In fact, the young keener in your office has assured you that doing so is actually quite easy - just set up a Twitter wall.  Unfortunately, you know that whenever anyone says this, [More]

  • Protecting your Digital Cargo

    Protecting your Digital Cargo

    Every organization owns intellectual property: in fact, this recorded knowledge is often key evidence of expertise, capability, and fit. So if it is that valuable, how do you protect it from being stolen? Before answering that question, it is useful to distinguish between content that you want to be widely [More]

  • When Sharing is not a Good Idea

    When Sharing is not a Good Idea

    If you have spent any time on Facebook, Instagram, or TikTok (and now, sadly, LinkedIn), you may have been the victim of over-sharing. You are subjected to pointless, and often narcissistic postings, often from people and organizations that should know better. While the impact on you is wasted time, the [More]

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