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Social Media

  • Eye of the Beholder

    Eye of the Beholder

    Have you ever been completely "ticked" by something you read? When this happens, you often feel defensive: How can they say that? It doesn't apply to me! At other times, your reaction is more aggressive: you lash out in anger. You malign the sender. Or worse. If yesterday's email world [More]

  • Anti-social Networking

    Anti-social Networking

    Have you ever been in a business meeting where some people are focusing intently... on their smartphones? Or have you been on an airplane, where most people are listening carefully... to Spotify or Apple Music? Or perhaps with your family at the dinner table, with several people texting, checking Facebook, [More]

  • Private or Public?

    Private or Public?

    So many of the changes from Facebook highlight an important risk in Social Media: there is very little privacy, and there will be even less in the future. Facebook has long coveted connecting outward to the rest of the internet, and with their Open Graph initiative, they have provided the [More]

  • Information Vacation

    Information Vacation

    Each day, we are bombarded with information in advertising, news reports, emails, websites, TV, magazines, and social media. We take this in, process it, and then figure out what it means. Some of it we act on, creating more information for others, and some of it we file away for [More]

  • Risky Business: Identity Theft

    Risky Business: Identity Theft

    We've all heard the horror stories of people whose identities have been stolen. Their bank accounts are wiped out, credit cards maxed out, and they feel terribly violated. Then after the "theft" has been discovered, they are faced with the hassle of rebuilding their financial reputation, one step at a [More]

  • Out without the Shout

    Out without the Shout

    How much do you like advertising? If you're like most, the answer is somewhere between very little and not at all. This isn't surprising, since most advertising is not meant specifically for you, and is designed to be loud enough to cut through all of the noise generated by other [More]

  • Social (Support) Networks

    Social (Support) Networks

    What happens when you are stumped? In the "olden days" of just 3-4 years ago, you would apply time to the problem, researching different alternatives until you had a viable solution. If you were more clever, you'd reach out to your network - working the phone and email until you [More]

  • Social Media Manners Matter

    Social Media Manners Matter

    There is so much written about what TO do with Social Media, there is so little written about what NOT to do. More than any other medium - telephone, written letters, email - Social Media is incredibly risky. Whatever you write can be broadcast worldwide, is archived forever, and can [More]

  • Olympic Tin Medal

    Olympic Tin Medal

    Go for Gold! There have been miles of newsprint written on the Olympics, the athletes, their training, and their gold medals. To achieve their success, the athletes worked hard - very hard - for years. They sacrificed years of their life, they had to forgo many "normal" growing-up activities, and [More]

  • Rangers and Scouts

    Rangers and Scouts

    In an army, every person has a role. The foot soldier is on the front line. The general sets the strategy. But how does the general know what's happening, beyond the front lines? And similarly, how do senior managers understand the impact - and the opportunity - of the newest [More]


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