How do you compete? Why would someone buy your services? While we may not think of ourselves as a product, we compete all of the time: for jobs, for acceptance of our ideas, and for personal approval. Tier one - Price: At the most basic level, you are chosen because [More]
As a communicator, I share my ideas by writing and by speaking. I project my ideas to others using nuance, idiom, tone of voice, and body language. I do it in business presentations, group meetings, in proposals, job interviews and resumes. But how do I know that the message is [More]
I recently met with a newly minted senior executive, who got to where he was because of his business acumen, aggressive drive, and great relationship skills. But now that he is in a position of real responsibility, might he be missing a critical ingredient for success? In his case, he [More]
Even if your day job isn't "sales", how often do you engage in the act of selling? More than you might realize. We pitch ideas to our managers or the board. As advisors, we sell our recommendations to our clients. We sell our staff on what they should do. We [More]
I once worked for a brilliant leader... whose mother tongue wasn't English. To my horror, I discovered that he didn't always understand every word that I spoke or wrote. With increased diversity and a more global business environment, expect this to happen more and more frequently. The challenge selling a [More]
No, it has nothing to do with Airline strategy. When you start a new job, honeymoon period. Then reality sets in. Employees will either thrive (good hire), disengage (walking dead), or become journeymen (consistently average work.) What can we do to improve employee engagement, reduce start-up stress, and improve retention? [More]
I was remarking the other day how crowded my fitness club was, and I was reminded about the semi-annual migration that tends to happen just after the holiday season, and just before the bathing suit one. For those who have figured out how to embed fitness into their weekly routines, [More]
What would happen if you planned for your own obsolescence? What if you changed your job so that you were no longer required in that role? As an optimist, the possibilities are exciting: You wouldn't be considered as "critical", and therefore could be considered for other positions. With the extra [More]
Now that the new year is here, it is time to be thinking about all of the "resolutions" that you are going to make. For many people, the top resolution is to do something about their job: get that promotion, work on a special project, ask for a raise, achieve [More]
Today, I appeared on two very different radio shows. The first was CKTB in St. Catherines, a local market, where the host had a number of specific questions he wanted answered. It was a fast-paced Q and A format on the lunchtime talk show. The second interview was on CBC [More]
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