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  • Shadow Profiles and Hidden Demographics

    Shadow Profiles and Hidden Demographics

    As should be obvious, both platforms make their money by selling access to their users: you are the product, and they are monetizing you. In the spirit of openness and transparency, they actually DO allow you to get a glimpse of the attributes that they track about you. They also [More]

  • Imposter Syndrome vs Imposters: Five Tests to Spot the Fake

    Imposter Syndrome vs Imposters: Five Tests to Spot the Fake

    While these thoughts may occur with some successful leaders, there are also some people who truly are fake. The question is how to tell the difference. An exceptionally useful filter are the Ten Tests of Thought Leadership*, but there are several other tell-tale signs to watch out for: The ratio [More]

  • Defensive Strategies when Others Disrupt You…

    Defensive Strategies when Others Disrupt You…

    The most obvious answer is to have avoided the situation in the first place, but sometimes this is not possible. You have momentum that you think is unstoppable; A change means lower margins; You are locked into long-term contracts, or have significant overheads that would be painful to dislodge. And [More]

  • LinkedIn Prospecting — A New Social Contract?

    LinkedIn Prospecting — A New Social Contract?

    Without a doubt, LinkedIn is the premier business networking tool. It has come a long way as a repository for your contacts and an online version of your resume: It has a complete suite of recruitment tools, sales tools (e.g. LinkedIn Sales Navigator), advertising tools, and more. But strangely, not [More]

  • Trust is the Currency of Transactions

    Trust is the Currency of Transactions

    I would like to suggest another definition: Trust is the currency of transactions. Or said another way, at every touchpoint — for every transaction and for every interaction — trust either increases or decreases. Consider these scenarios: Scenario one: Someone you barely know asks you for a favor. When this [More]

  • “Done is Better than Perfect”

    “Done is Better than Perfect”

    Or maybe you work with one, and they are constantly making so-called improvements in your work. Why do they do this? They feel that their unique experience will improve the initiative's chance of success. That their input will reduce risk. They don't exactly trust that you can get it over [More]

  • Big Data and NO Competitive Advantage: The Tenant Problem

    Big Data and NO Competitive Advantage: The Tenant Problem

    Is the ability to quickly build a community or identify prospects through content or ads just too tempting to resist? For most people, all of this is true. And it is, actually, too good to be true. Over the longer term, these prospects — and in fact your entire marketing [More]

  • Value Chain: Upstream-Downstream Analysis

    Value Chain: Upstream-Downstream Analysis

    Even if you do receive a decent number of referrals, the question remains: how might we do even better? Enter upstream-downstream analysis. Clients don’t care about you, they only care about how you can solve their problems. And to solve their problems, your services are generally part of a process: [More]

  • The Database Thought Leadership Test

    The Database Thought Leadership Test

    Let’s consider the snail-mail mailing list. This was usually a database file maintained in a central computer. To send a mailing, you printed the labels onto labels, and then sent the labels to a mailing house to be manually affixed to what was being sent. Usually the process took weeks. [More]

  • ChatGPT – Is it Stealing Your Content?

    ChatGPT – Is it Stealing Your Content?

    ChatGPT is a “large language model”: the system ingests copious amounts of training data, draws connections within it, does its abracadabra analysis, and then strings together responses based on the algorithm that it self-develops. So the question isn’t really how does an AI system become so smart, but rather where [More]

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