Career Performance What do Stevie Wonder, Leonard Cohen, and Elton John all have in common? They are all musicians, all internationally famous, and they have all been writing music and performing for decades. But what accounts for their success? They...
All by myself The bane of the extremely capable is that they tend to do things themselves. They are masters of rationalization: it is faster if they do it. Only they have the experience or judgement to make the call....
Influence Governments use regulation to influence how we each make decisions, either through tax policy or laws. Business uses money to change our behavior, either through commission plans, bonuses, or advertising. But how do we, as individuals, change the attitudes...
Meeting Magic How many useless meetings have you attended? And how many have you been in charge of? Whether the meeting is a team status review, sales pitch, or interview, following a structured approach can make an appreciable difference. Consider...
Nickels and Dimes If you had a choice to be paid either $50 or $100 for a service that you performed, which would you choose? Most of us would choose the greater amount; after all, if we have to do...
TILIS: Tell It Like It Is hru? lol, the uv 2mi; gtg. Does reading this text feel like reading another language? You may recognize this gobbledegook as text or instant messaging shorthand, used almost as an artform by those "younger"...
How can you do better at job interviews? It's not about being "lucky", nor is it about winning a beauty contest, it's about preparation, presentation, and perseverence: 1) Fish where the fish are: Only apply for those positions where you...
I recently had the pleasure of spending time in Houston, Texas. The people were friendly, the weather was great, and the event was a success. I stayed in one of the nicer hotels, The Westin, which was convenient, but also...
Recently someone asked me to discuss how to choose interview questions, and specifically how to look for for people with a great work ethic. Here's how I answered: If you are of the mind that past performance is an indicator...
How many people remember the concept of "customer first"? Recently I had an experience where this lesson was absolutely forgotten. I had done my homework beforehand, and had gone to the retail outlet to make a multi-thousand-dollar purchase. There were...
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