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Media

Check out the latest brochure, advertisement, billboard, or business card, and you’ll see that ubiquitous square:  the QR Code.  For those who don’t know what about them, here is how they work:  a special “app” on your smart phone takes a picture of it, decodes it, and (usually) sends your smart phone’s browser to a specific web page.

To create a code, just Google the words QR Code and you’ll find a number of no-cost web-based QR Code creators.    To read the code, go to your smart phone’s app store and do a similar search, then install what you find.  (My favorite is ScanLife.)  Here’s an example code that takes you to my (no cost) blog course registration page:

Six steps blog course registration: Use a QR code readerFrom a marketer’s perspective, this simple code bridges the real world to the web: it is the stimulus that begins the social conversation.  Here are seven key considerations for using them:

1) Set the goal of your QR code:  why would a person actually scan the code?  Is it an impulsive registration or purchase?  Or is it to provide deeper knowledge beyond the ad or brochure?  If there isn’t a reason to scan, the QR code is merely clutter that detracts from the message.

2) Create a mobile-friendly landing page: since you know the user has a smartphone, why send them to a regular web site?  A special-purpose landing page, optimized for mobile, will result in far greater conversion.

3) The shorter the URL. the less dense the resulting QR code will be.  This means that there will be fewer errors when users scan it.  Use a URL shortener (bit.ly, budurl.com, etc) to shorten the URL significantly.

4) Print the QR code in a high contrast area: not black on grey, and not superimposed on a picture.  Black and white, for once, trumps color.

5) Deploy QR codes only in places where there is data access.  It never ceases to amaze me when I see dough-brained Social Media “agencies” creating QR code advertisements that are placed in the subway.  No data access there!

Note to "Social Media" agencies: QR codes don't work underground

6) Test the code before printing it.  And then test it again.

7) For advanced marketers:  QR codes can actually do far more than just send people to a web site.  Depending on the user’s QR reader software and their smartphone, a QR code can send a text message, display a contact record, show a calendar event, and much, much more.

This week’s action plan:  Where might a QR code work for you?  If you haven’t yet, begin experimenting.  Here is an idea: create QR codes within proposals or product brochures that link to product videos, testimonials, and other visual content.  (And if they don’t like this idea, you can always put one on your resume that connects to your LinkedIn profile…)

Web Trivia:  QR stands for Quick Response.

Note: The Make It Happen Tipsheet is also available by email. Go to www.RandallCraig.com to register.

Randall Craig

@RandallCraig (follow me)
www.RandallCraig.com
www.ptadvisors.com
www.ProfessionallySpeakingTV.com
 
Join me on May 24th at 4pm EST for a look at Strategic Blogging.
Click on the pic below for more information or to register.

Strategic Blogging - a webinar with Randall Craig

 

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Consider the newest words entering our vocabulary: Kindle, eReader, Nook, iBooks, and Kobo.  Let me add one more:  iCensorship.

If the stats are to be believed, our eBook purchases on these devices are fast eclipsing traditional print books. This isn’t surprising, as eBooks are not bulky, don’t kill our forests, and they’re cheaper.

Despite these advantages, they are not perfect.  Putting aside the challenges of sharing books or battery problems, there is the problem of the walled garden. Once you have committed (say) to purchasing an ebook through Amazon, you can only read your book on a Kindle. While you can get a Kindle “App” for your iPad, this would be a different App from Apple’s built-in iBooks. Having a plethora of different readers and remembering which book is in which App is nonsensical: consumer behavior will be to choose one and stick to it.

This “App” problem is just one skirmish in a long-brewing war between the ebook distributors.  Consumers may not realize it, but ebook distributors have another weapon – a dirty little secret actually – to use in their fight:  censorship. Yes, censorship.

My latest book (Online PR and Social Media for Experts, 5th edition), was just submitted for electronic distribution, but was rejected because within the manuscript there were several links to the Amazon web site.  Not links to the Amazon store, but to two Amazon services that are important for the target audience – AuthorCentral and Askville.  I was told that if the book was to be sold on a Nook, Kobo, Apple iPad, Sony eReader or others, this content would have to go.  Guess what went.

In the olden days of traditional bookstores, this could never happen.  While you may be saddened  to see the death of so many independent bookstores (and some large ones), you should be more disturbed by the inappropriate use of the monopoly power by these new centurions.  Is what they are doing unlawful?  Not being a lawyer, I couldn’t say.  You may not care about my specific book, but what about others?  Imagine where this slippery slope might take us:  Will Amazon only agree to carry a product if the publisher adds only-for-Amazon extras?  Will Apple or Kobo only carry the product if an author changes the political angle of their manuscript?

I do support the right of ebook distributors to choose what they wish to carry.  But their behavior imposes yet another burden on a beleaguered publishing industry.  And it is an attack on the editorial freedom of writers.  Why should it fall to publishers, authors (and ultimately consumers) to be the pawns in their high-stakes world of ebook poker?  Let the competition be on an even playing field, without iCensorship.

This week’s action item:  Where are you buying your ebooks?  Before you decide to plunk down your cash, remember that you are not just deciding on a book, but an entire ebook ecosystem. 

Postscript for ebook distributors:  I am happy to update this article to note your policy of never rejecting a book because it contains a reference or link to a so-called competitor within the content of the manuscript.

Note: The Make It Happen Tipsheet is also available by email. Go to www.RandallCraig.com to register.

Randall Craig

@RandallCraig (follow me)
www.RandallCraig.com
www.ptadvisors.com
www.ProfessionallySpeakingTV.com
 
Join me on May 24th at 4pm EST for a look at Strategic Blogging. Click here for more information or to register.
Strategic Blogging - a webinar with Randall Craig

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Viewpoint: The case against social media regulation

by RandallCraig August 16, 2011

Should social media be regulated and controlled? Should hardware and network providers be forced to open a one-way window for authorities to monitor the flow of conversation? These questions are once again being asked, as supposedly “civilized” societies erupt into violence, riots, vandalism, and hooliganism. (Vancouver Canada and London England both come come to mind.) [...]

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You may have seen me recently…

by RandallCraig December 13, 2010

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: CTV News Channel, Dec 12, 2010 Kitchener-Waterloo Record, Dec 12, 2010 National Post, Dec 10, 2010 Winnipeg Free Press, Dec 10, 2010 Toronto Star, Dec 10, 2010 Truro [...]

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You may have seen me recently…

by RandallCraig November 3, 2009

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: CKTB St. Catherines, November 3, 2009 Real Estate Marketing, October 2009 issue CHML Hamilton, October 19, 2009 Regina Leader-Post, October 14, 2009 24 Hours Vancouver, October 13, 2009 [...]

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by RandallCraig August 25, 2009

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: WebtalkRadio, August 24, 2009 London Free Press, August 17, 2009 CKNW Vancouver, August 13, 2009 Globe and Mail, August 3, 2009 CJOB Winnipeg, August 2, 2009 Randall Craig [...]

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You may have seen me recently…

by RandallCraig July 20, 2009

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: CBC Radio One – 7 interviews, July 20, 2009 CFAX Victoria, July 7, 2009 Edmonton Sun, July 4, 2009 Globe and Mail, July 1, 2009 Globe and Mail, [...]

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You may have seen me recently…

by RandallCraig June 16, 2009

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: Foundational Success, June 2009 Admin Assistant’s Update, June 2009 Globe and Mail, June 12, 2009 Miss Pink Slip: Adventures in Unemployment, May 27, 2009 Regina Leader Post, May [...]

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You may have seen me recently…

by RandallCraig April 12, 2009

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: CTV’s Canada AM, April 9, 2009 Wall Street Journal MarketWatch, April 8, 2009 CHML Hamilton, April 6, 2009 Globe and Mail, April 1, 2009 CKTB Radio, Mar 31, [...]

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You may have seen me recently…

by RandallCraig March 25, 2009

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: Canadian Newcomer Magazine, April 2009 Halifax Chronicle-Herald, Mar 23, 2009 mployr blog, Mar 11, 2009 Int’l Ass’n of MBAs, Mar 10, 2009 24 Hours Vancouver, Mar 9, 2009 [...]

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Online PR and Social Media for Experts, Authors, Consultants, and Speakers

by RandallCraig January 7, 2009

After a grueling amount of research, writing, and editing, Online PR and Social Media for Experts, Authors, Consultants, and Speakers is now available. Check it out at www.OnlinePRSocialMedia.com. The book itself is 130 pages, and while it is aimed at “experts”, it is completely appropriate for those with expertise working within an organization, whether they [...]

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You may have seen me recently…

by RandallCraig September 2, 2008

For those reading (or watching) the news, you may have seen me recently. I’ve been quoted (or have appeared) in the following newspapers, magazines, or TV shows: Saskatoon Star-Phoenix – August 16 Saint John Telegraph Journal – August 16 CKNW Radio Vancouver – August 13 Ottawa Citizen – August 13 Vancouver Province – August 10 [...]

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Can tigers change their stripes?

by RandallCraig December 27, 2006

Today, I appeared on two very different radio shows. The first was CKTB in St. Catherines, a local market, where the host had a number of specific questions he wanted answered. It was a fast-paced Q and A format on the lunchtime talk show. The second interview was on CBC Radio One, for Freestyle, a [...]

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Globe and Mail Careers – Constructive Eavesdropping

by RandallCraig November 22, 2006

One of the greatest benefits of an open plan office is that people share information without the need to have meetings. Overhearing telephone conversations and impromptu discussions are great examples of “constructive eavesdropping” that can help the organization move forward. On the other hand, an open plan office deprives you of any sort of privacy [...]

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