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  • Viewpoint: Cuba, Data sovereignty, and the Cloud

    Viewpoint: Cuba, Data sovereignty, and the Cloud

    The Cubans we met were super-friendly, happy, and entrepreneurial.  The culture was replete with amazing music, history, architecture, and national pride.  And the beaches were amongst the best in the world. The country, however, is literally cut off from much of the western world, largely because of the remnants of [More]

  • Black Friday

    Black Friday

    If you are an American, you know precisely all about Black Friday: it is when herds of people get up early, head to the stores (usually online these days).  It occurs the shopping day on the Friday following Thanksgiving.  If you live outside of the United States, you probably have [More]

  • Viewpoint: Social Censorship

    Viewpoint: Social Censorship

    No CEO wants to be known as a hypocrite.  But unfortunately, many are precisely that - here's why. There is an interesting conundrum that many companies face when expanding beyond their borders. A key reason for their success at home has been that they could take advantage of the homegrown [More]

  • Three lessons from the Facebook prospectus

    Three lessons from the Facebook prospectus

    If you're reading this, the chances that you are on Facebook are relatively high. And sadly, the chances that you personally will duplicate Mark Zuckerberg's business success are relatively low. Very few of us will take our companies public, let along profit so handsomely during our careers. What we can [More]

  • Audience Assumptions

    Audience Assumptions

    My recent trip to India has once again sensitized me to an assumption that writers and speakers too often make:  that everyone understands what you mean to say. This is absolutely not the case.  Test yourself - what do the following three words mean?  Flyover, Subway, and Removalist. If you [More]

  • Access Assumptions

    Access Assumptions

    Instead, I found a thriving entrepreneurial culture, where everyone - from the richest to the (almost) poorest - is connected in two ways: by cellphone, and in the real world.  The majority of the billion (95% to be exact) are busy living, rather than voyeuristically watching others live via Facebook [More]

  • Happy Birthday World Wide Web

    Happy Birthday World Wide Web

    It's not celebrated widely, but in August 2021 (August 6th actually) the world wide web turns thirty. From humble beginnings, this "child" has revolutionized the world in no less a transformational way than the industrial revolution a century earlier. Think about what didn't exist in 1991: eCommerce, eBay, ezines, online [More]

  • Viewpoint: Will Facebook Take Over the World?

    Viewpoint: Will Facebook Take Over the World?

    You may not realize it, but the game playing, ad-serving, stalker-friendly site called Facebook has long busted out of it's walled garden and moved into the "real world" in a very big way. And it is having profound implications for government, other businesses, and each of us as individuals. Unless [More]

  • Speaking of Language

    Speaking of Language

    I once worked for a brilliant leader... whose mother tongue wasn't English. To my horror, I discovered that he didn't always understand every word that I spoke or wrote. With increased diversity and a more global business environment, expect this to happen more and more frequently. The challenge selling a [More]

  • From Shanghai to Washington:  the world is flat

    From Shanghai to Washington: the world is flat

    During the summer I spent an intensive 18 days in China. I was struck by so many things: the friendliness of the people I met, their incredible work ethic, and the vibrancy of the many Chinese cultures that I found. And as many other world travelers know, China is a [More]

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